APA Style
Lovelock, Christopher, Jochen Wirtz, Jacky Mussry. (2004).
Pemasaran jasa : manusia, teknologi, strategi. (ed-7).
New Jersey:
Pearson Prentice Hall.
Chicago Style
Lovelock, Christopher, Jochen Wirtz, Jacky Mussry.
Pemasaran jasa : manusia, teknologi, strategi..
ed-7
New Jersey:
Pearson Prentice Hall,
2004.
Buku.
MLA Style
Lovelock, Christopher, Jochen Wirtz, Jacky Mussry.
Pemasaran jasa : manusia, teknologi, strategi..
ed-7
New Jersey:
Pearson Prentice Hall,
2004.
Buku.
Turabian Style
Lovelock, Christopher, Jochen Wirtz, Jacky Mussry.
Pemasaran jasa : manusia, teknologi, strategi..
ed-7
New Jersey:
Pearson Prentice Hall,
2004.
Buku.