APA Style

Thompson, Harvey. (2000). The costomer-centered enterprise . Boston: McGraw Hill.

Chicago Style

Thompson, Harvey. The costomer-centered enterprise. Boston: McGraw Hill, 2000. Buku.

MLA Style

Thompson, Harvey. The costomer-centered enterprise. Boston: McGraw Hill, 2000. Buku.

Turabian Style

Thompson, Harvey. The costomer-centered enterprise. Boston: McGraw Hill, 2000. Buku.