APA Style
Lenz,Vichi. (1999).
The Saturn Difference: Creating Customer Loyalty in Your Company .
New Jersey: John Willey & Sons:
New Jersey: John Willey & Sons.
Chicago Style
Lenz,Vichi.
The Saturn Difference: Creating Customer Loyalty in Your Company.
New Jersey: John Willey & Sons:
New Jersey: John Willey & Sons,
1999.
Buku.
MLA Style
Lenz,Vichi.
The Saturn Difference: Creating Customer Loyalty in Your Company.
New Jersey: John Willey & Sons:
New Jersey: John Willey & Sons,
1999.
Buku.
Turabian Style
Lenz,Vichi.
The Saturn Difference: Creating Customer Loyalty in Your Company.
New Jersey: John Willey & Sons:
New Jersey: John Willey & Sons,
1999.
Buku.