APA Style
Valarie, Zeithaml, Mary, Jo Bitner, Dwayne, Gremler. (2013).
Services Marketing:integrating customer focus across the firm (Sixth Edition).
New York McGraw Hill:
New York: McGraw Hill.
Chicago Style
Valarie, Zeithaml, Mary, Jo Bitner, Dwayne, Gremler.
Services Marketing:integrating customer focus across the firm.
Sixth Edition
New York McGraw Hill:
New York: McGraw Hill,
2013.
Text.
MLA Style
Valarie, Zeithaml, Mary, Jo Bitner, Dwayne, Gremler.
Services Marketing:integrating customer focus across the firm.
Sixth Edition
New York McGraw Hill:
New York: McGraw Hill,
2013.
Text.
Turabian Style
Valarie, Zeithaml, Mary, Jo Bitner, Dwayne, Gremler.
Services Marketing:integrating customer focus across the firm.
Sixth Edition
New York McGraw Hill:
New York: McGraw Hill,
2013.
Print.