APA Style

Jochen, Wirtz, Christopher Lovelock. (2016). Services marketing : People, technology, strategy (Eighth edition (8 )). Singapore world Scitific: World Scientiic.

Chicago Style

Jochen, Wirtz, Christopher Lovelock. Services marketing : People, technology, strategy. Eighth edition (8 ) Singapore world Scitific: World Scientiic, 2016. Text.

MLA Style

Jochen, Wirtz, Christopher Lovelock. Services marketing : People, technology, strategy. Eighth edition (8 ) Singapore world Scitific: World Scientiic, 2016. Text.

Turabian Style

Jochen, Wirtz, Christopher Lovelock. Services marketing : People, technology, strategy. Eighth edition (8 ) Singapore world Scitific: World Scientiic, 2016. Print.